DSGP COVID Protocols

In-Stadium Protocols

The health & safety of our guests, staff, performers and athletes is always our top priority while hosting events at DICK’S Sporting Goods Park.  Health and safety protocols will be in place throughout the stadium.  The protocols follow guidelines set forth by Centers for Disease Control (CDC), State of Colorado, Colorado Department of Public Health & Environment, and Tri-County Health Department and comply with the protocols and health and safety measures mandated by Major League Soccer for conducting games with fans.  These health & safety protocols will be modified based on evolving standards, as well as public health and governmental directives.

All guests are required to comply with health and safety protocols listed below. Let’s keep each other safe and healthy.

  • Face Mask Policy
    • Indoor Spaces
      Effective Wednesday, November 24, 2021, the Tri-County Health Department issued a public health order requiring face masks for all individuals age 2 and over to be worn in all indoor public spaces regardless of vaccination status. Face masks will be required at all indoor public spaces at Dick’s Sporting Goods Park including suite, club, premium, restaurant, catering and retail areas and the public access spaces to those areas. A face mask will be provided to those who need one to access these public indoor areas. The indoor face mask policy is subject to change without notice.
    • Outdoor Spaces
      Effective August 19, 2021, face masks are no longer required for those who are fully vaccinated in outdoor public spaces. Face masks are encouraged for all unvaccinated people. The outdoor face mask policy is subject to change without notice.

 

  • Digital Ticketing
    • Digital tickets, guests will manage and scan their touchless tickets through the Ticketmaster mobile app.
      • Please make sure your event tickets are displayed on your phone prior to entering the security line.
      • Each ticket can be displayed on an individual phone or all tickets in your group may be presented on one mobile phone.

 

  • No Re-Entry
    • DSGP has a no re-entry policy.  Any guest that exits DSGP for any reason will not be permitted back into the arena.

 

  • Restrooms
    • All restrooms will be open.
    • Where possible doors will be propped open.
    • Common touch points in restrooms will be disinfected throughout the game. 
    • Motion-activated faucets, soap dispensers, and other touchless fixtures have been installed in all restrooms throughout DSGP to reduce surface contact.

 

  • Food & Beverage
    • Food & beverage operations will maintain the highest standards of compliance with current health and safety regulations. 
    • Staff are required to wear appropriate Personal Protective Equipment (PPE) and, where appropriate, will be separated from guests by plexiglass dividers.
    • DSGP only accepts cash at limited locations throughout the stadium. We encourage you to go cashless and use your debit cards, credit cards, Apple Pay, Google Pay and Samsung Pay.

 

  • Elevators
    • High touch points, such as elevator buttons, will be sanitized regularly.

  

  • Venue Cleaning and Disinfecting Protocols
    • All Public areas including but not limited to Entrance Gates, Seating Sections, Concourses, Stadium Restrooms, and Suites shall be disinfected with protocols and standards that meet or exceed the Centers for Disease Control and Prevention (CDC) and U.S. Environmental Protection Agency (EPA) guidelines prior to venue opening on event day.  Application methods will include but not be limited to applied disinfectants, electrostatic sprayers, foggers, and battery-operated sprayers. 
    • All public facing areas will be sanitized prior to the venue opening for an event, throughout any event involving patrons.

  

  • If You’re Sick, Stay Home
    • If you or any member of your party is feeling sick or has symptoms associated with COVID-19, please stay home, and do not come to DSGP.
    • People who have COVID-19 symptoms should get tested right away and stay home except to get medical care.
    • Click here to learn more about COVID-19 symptoms

 

  • Assumption of Risk
    • You must follow all stadium policies, including health and safety policies and posted instructions while in the stadium and on stadium grounds. 
    • An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the CDC, senior citizens and those with underlying medical conditions are especially vulnerable.
    • BY ENTERING DSGP, YOU ACKNOWLEDGE AND VOLUNTARILY AGREE TO (1) ASSUME ALL RISKS RELATED TO EXPOSURE TO COVID-19 AND ALL STRAINS, MUTATIONS AND VARIATIONS THEREOF, WHETHER KNOWN NOW OR IN THE FUTURE, BY VIRTUE OF YOUR PRESENCE AT DSGP AND (2) ALL TERMS AND CONDITIONS REFERRED TO ON YOUR TICKET AND ONLINE AT [ADD UPDATED DSGP TICKET TERMS AND CONDITIONS LINK] INCLUDING COMPLIANCE WITH THE VENUE’S HEALTH AND SAFETY POLICIES. THESE POLICIES ARE SUBJECT TO CHANGE WITHOUT NOTICE.

 

 

* Please note that failure to comply with the health and safety measures outlined can result in removal from DSGP property.