Box Office Information

DSGP Panoramic

Tickets may be purchased for all events at Dick's Sporting Goods Park through Altitude Tickets. Tickets can be purchased in person at the Dick’s Sporting Goods Box Office, by calling Altitude Tickets at 1.866.461.6556, or by visiting

Box Office

The Main Box Office is located on the West side of the stadium between entry gates "F" and "G" and is adjacent to the team store. A second box office, open on event days only, is located on the East side of the stadium at the gate “B” entrance.

Box Office operating hours at Dick's Sporting Goods Park are as follows:

In-season hours: (March-October or end of MLS playoffs)

  • Monday – Friday 9:00 a.m. – 5:00 p.m.
  • Saturdays - 10:00 a.m. – 3:00 p.m.
  • Sundays - (Gamedays Only) Open at 10:00 a.m.

Off-season hours: (November-February)

  • Monday-Friday 10:00am-5:00pm

The Box Office accepts Visa, MasterCard, American Express, Discover, cash and checks (checks accepted only for KSE properties and sports teams).

ADA Accessible Ticket Sales

Wheelchair and accessible seating tickets are available through all distribution channels including Box Office, internet and phone. Contact the Box Office at 303.727.3535 for more information and availability.

Advance Ticket Sales

An advance ticket sales window is open inside the stadium during sporting events and is located on the East side of the stadium behind section 107 at the gate “B” entrance to the stadium.

Lost or Stolen Tickets

Lost tickets may be replaced for season ticket holders by calling the Box Office.

Note: Dick’s Sporting Goods Park can’t guarantee the replacement of individual tickets unless proof of purchase can be tracked to a specific transaction.

With the state-of-the-art ticket scanning system at Dick’s Sporting Goods Park, new tickets will be reprinted and the lost tickets voided. Therefore, the old tickets will be denied entry to the building. If season tickets are believed stolen, the account holder is encouraged to file a police report with his/her local law enforcement agency and provide the box office with a copy. Dick’s Sporting Goods Park security will monitor the affected seats.

Will Call

Will Call is located on the West side of the stadium at the Main Box Office. This is for patrons who have already purchased their tickets and are just picking them up at the stadium. Patrons must provide their own photo identification when picking up their Will Call tickets.

DSGP Box Office Policy:

Tickets will no longer be available for purchase at the Dick’s Sporting Goods Park box office on the first day tickets are available to the general public for any non-Rapids events taking place at the venue. Tickets for such non-team events may be purchased on the first day of ticket sales to the general public online at or by phone at 866.461.6556.

Any remaining tickets for any event following the first day of general public ticket sales will be available for purchase at the box office on the next business day that each box office is open. Box Office locations are open on event days only at: Pepsi Center, 1STBANK Center and Paramount Theatre.

We thank you for your continued support and appreciate your cooperation and understanding of this new policy.