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Contact Us

The Colorado Rapids Major League Soccer Club's contact information is also the same as above.


Text 220-666-DSGP (3747) with your seat location, question or issue to Event Staff, or visit the Guest Relations Kiosk at the top of Section 129.


The Ball Arena Guest feedback form allows guests to enter a suggestion, submit a complaint or get general information regarding the arena. The Guest Relations Staff will respond to your form within 48 hours of submission. Before submitting a form, please make sure to check the A-Z guide for more information regarding your question or comment as it may be answered there.


Guest Feedback Form


The Memorable Moments Program at DICK’S Sporting Goods Park exists to elevate the guest and employee experience at all of our venues and events. We believe that Creating Memorable Moments SETS us apart and provides you, the guest, with the best possible experience.

Has a team member created a memorable moment for you? We want to hear about it! Email us at Memorable.Moments@TeamKSE.com to share your story.

Phone Numbers:

Altitude Authentics Retail Store 303.727.3300
ARGUS Event Staffing 303.727.3651
Box Office 303.727.3535
Colorado Rapids 303.825.GOAL
Complex Weather Hotline 303.727.3333
DICK'S Sporting Goods Park Tours 303.727.3500
DICK'S Sporting Goods Park Reception 303.727.3500
Guest Relations 303.727.3748
Lost and Found 303.727.3739
Noise Complaint Hotline 303.727.3777
Meetings & Private Events 303.727.3507
Premier Facility Services 303.727.3671
Stadium Booking 303.727.3764
24-Hour Security 303.727.3737